Job Title: Trustee
Contract Type: Permanent
Location: Manchester
Salary: 0 - 0
Reference: 2020
Contact Name: Jo-Anne Sharkey
Contact Email:
Job Published: July 21, 2020 14:37

Job Description

At Citizens Advice Manchester we’re looking for volunteers to help lead our charity by joining the board of trustees. We are looking for people who can consider the big picture and who have good independent judgement and some experience of working in Finance, HR or IT, running a business or working with volunteers or experience of championing equality etc. You don’t need to have specific qualifications, just the ability to understand and accept the responsibilities and liabilities of trustees.

Citizens Advice Manchester is a charity that provides information and advice to help people resolve their problems, including benefits, debt, employment, and so on. We provide free and independent advice to help people solve the difficulties they face, and improve the policies and practices that affect peoples’ lives. We offer specialist advice on debt, employment, housing and welfare benefits. We also have an in-house PensionWise Service.

In 2019/20 we helped clients with £19.3 million of debt, we helped 913 people threatened with homelessness, we achieved £8.8. million of financial gains and had 16,000 people visit our community venues. An astonishing 55,000 people accessed advice and information on our website too!

Citizens Advice Manchester is a member of the national Citizens Advice network which means we have access to the services, resources and support provided by national Citizens Advice but as an independent charity, we’re responsible for running our own affairs within agreed standards. We have over 140 staff supporting approximately 50 volunteers and a budget of over £4 million.

As a Trustee you’ll need to:

* be available to attend at least 10 evening meetings each year

* have a willingness to work as a team

* actively participate in discussions that relate to the running of the organisation

* act in the interests of Citizens Advice Manchester and those of its staff and clients.

We welcome applications from all sections of the community to help us achieve a diverse trustee board that reflects our clients and communities. We particularly welcome applications from people from Black, Asian and Minority Ethnic (BAME) communities who are currently under-represented.

The post of trustee is a voluntary one but all reasonable expenses are reimbursed. The role provides a great deal of experience and satisfaction, the opportunity to develop your skills and utilise your expertise and knowledge

You do not need experience of working or volunteering with the Citizens Advice service. We are looking for people with a wide variety of skills and a diversity of background and experiences.

Deadline for applications: 10am on 17 August 2020

Interviews: Week commencing 24 August 2020

To download an application pack please visit:

To arrange an informal chat about the role with one our trustees please contact:


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