Job Title: Chair
Contract Type: Permanent
Location: Barnet
Salary: 0 - 0
Reference: J77087
Contact Name: Rachel Ord
Contact Email:
Job Published: December 21, 2021 22:10

Job Description

We are looking forward to welcoming a new Chair to our board. You will be joining a highly committed team who are proud of the difference our service makes to the lives of our clients.

Citizens Advice Barnet was established in 1939. We are a registered charity providing free, independent, confidential and impartial advice and guidance to people who live, work or study in the London Borough of Barnet, on their rights and responsibilities.


Role Summary

  • Complete an induction for your role
  • Maintain an awareness of how the local citizens advice is operating
  • Plan the board meetings including the dates and the agenda, with the chief officer
  • Read papers for board meetings and attend up to five meetings per year
  • Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part and seeking clarification where necessary
  • Ensure that decisions and actions taken at board meetings are carried out
  • Ensure that the board decisions are made within the remit of the citizens advice membership agreement, governing documents and policies
  • Monitor attendance and commitment of all trustees
  • Provide or arrange for training or support for trustees if needed
  • With other trustees and the chief officer, recruit a trustee board with a diverse range of skills, experience and knowledge with an aim to promote trusteeship to underrepresented groups that represent the local community
  • Ensure that all trustees receive an induction and the training needed for them to fulfil their role
  • Be proactive in recruiting successors to key positions such as chair, treasurer etc.
  • Arrange or provide support and supervision for the chief officer including an annual appraisal
  • Together with the treasurer, ensure proper management and control of local citizens advice finances
  • Together with the chief officer, represent the local citizens advice in relationships with funders or potential funders, local events and in the community
  • Work together with all trustees and ensure that the board is able to:
  • Set policy and strategy direction, set targets and evaluate the performance of the local citizens advice
  • Monitor the financial position of the local citizens advice ensuring that it operates within its means and objectives, ensuring that there are clear lines of accountability for day to day financial management
  • Monitor whether the citizens advice service complies with its governing document and meets the required standards
  • Seek the views of all sections of the community and monitor how well the service meets the needs of the local community


Person description

need to:

  • Understand the type of work undertaken by a local Citizens Advice
  • Understand and accept the responsibilities and liabilities as trustees
  • Be non-judgmental and respect views, values and cultures that are different to your own
  • Have a good basis of leadership skills
  • Have an ability to facilitate and lead meetings
  • Have good interpersonal skills
  • Have good listening, verbal and written communication skills
  • Be able to exercise good independent judgment
  • Have good numeracy skills to understand accounts with the support of the Treasurer
  • Be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
  • Be willing to undertake training in your role

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME)communities.


What’s in it for the volunteer?

‘Taking the role of chair at Citizens Advice Barnet has been one of the greatest privileges of my professional life. The charity is well run, well respected, and focused from top to bottom on the impact we make on the lives of people who live, work or study in the borough’. – Ben Ingber, current Chair.


What difference will you make?

Citizens Advice Barnet provide free, independent, confidential and impartial advice and guidance to people who live, work or study in the London Borough of Barnet, on their rights and responsibilities. The service is available equally to everybody who seeks its help, regardless of race, gender, sexuality or disability.


Time commitment

The commitment for this role is about 3 days a month. For more details, see the candidate pack.


How to apply

Please send a CV or similar, (eg LinkedIn Profile) along witha short supporting statement outlining: Why you are interested in joining our board as Chair, Your relevant skills and experience, How you think you could apply your skills and experience to strengthen our board as Chair. Email: contact the TrusteeWorks team if you would like an informal chat with Citizens Advice Barnet’s current Chair before you apply.The deadline may be brought forward if suitable candidates come forward sooner.

Deadline: 14th January 2022