Family Coach

24 Nov 2017
24 Feb 2018
Evenings, Weekdays
Community group

What does the role involve?

The Early Help Service offers support to families across Havering in many ways, including dedicated Family Practitioners. Once it is suitable for this level of support to come to an end, it will be the role of the Family Coach Team to provide a ‘step-down’ approach, encouraging families to continue their progress and empowering them to be independent into the future.

Duties include:
 Visiting families in their homes
 Supporting families to follow an action plan according to their needs
 Signposting parents to local services and other staff within the Early Help Service
 Reporting to Early Help staff to discuss progress and to communicate areas for concern
 Keeping notes and records of family visits.

About London Borough of Havering Early Help

Early help is about identifying the need for help for children and families as soon as problems start to emerge, or when there is a strong likelihood that problems will emerge in the future.​​​​ Our aim is to support the whole family through facilitating activities and health clinics for parents and young children, offering specialist guidance, working on a one-to-one basis with family groups, and delivering the Youth Offending Service.

Our Service works out of six children's centres across Havering:
Ingrebourne and Chippenham Road Centres in Harold Hill
Collier Row
St Kilda's in Romford
Elm Park
Rainham Village

What are we looking for?

The Early Help Service is looking for dedicated individuals who are passionate about supporting Havering families.

Skills required:

Experience with children, young people or families in any capacity

Confident approach to providing the right kind of support to families

Ability to communicate effectively and sensitively, with families, fellow volunteers and staff

Dedication to work with Early Help staff to deliver a customer-focused, quality and professional service

Enthusiasm and commitment towards child development and keeping children safe

Ability to work well within a team

Practical Considerations

This volunteer role will involve visiting families within their homes on a solo basis. All training and on-going support will be provided. Volunteers must be willing to undertake the necessary checks, including an Enhanced DBS check plus references. Volunteers must be aged 18 years and over. The Early Help Service reimburses all travel expenses.